It's easy! Either check out through our website when you're done shopping, or call-in/text your order to (343) 805-0700.

For all orders made through our website:

If you select cash on delivery at checkout, we'll contact you shortly to set up delivery time that works for you.

If you select Interac E-Transfer at checkout, your order will be on hold until the transaction is complete. The transaction is complete once we have received and accepted your E-Transfer for the total amount. After the transaction has been completed, we'll work to fulfill and deliver the order ASAP.

Your order will delivered to the delivery address you've specified in your order checkout. In your order checkout process, you can note any additional desired delivery specifications, which we'll adhere to, to the best of our ability. If need be, we will get in contact with you to specify a delivery plan.

Anything considered the urban Ottawa area is a deliverable zone. To be specific, if your area code begins with K1 or K2, then we will deliver to you. 

We also deliver to the Carp, Dunrobin, and Manotick regions. If you are not far outside Ottawa, or these areas, feel free to contact us and we'll consider accommodating delivery if it is feasible.

If you received promotional material from us, we deliver to you!

We’ll do our very best to make it happen! Our average delivery time is approx. 2 hours. Deliveries typically start late morning/early afternoon, and finish late evening. If your order was placed at a really late hour of the day and we've already closed shop for the evening, you'll be informed ASAP. In that case, you'll get your order the next day on the first round of deliveries.

We offer delivery for FREE on all orders over $50 (after discounts). For orders that don't qualify for free delivery, our standard delivery fee is $20.00.

We do our very best to accommodate a 7 day delivery schedule. But we’re human, and sometimes weather/logistics/circumstances just don’t permit it. After the transaction is completed, you’ll immediately be informed should there be unforeseen delays. In addition, our Homepage has a section dedicated to keeping you informed and up to date, you’ll find notifications of delays and otherwise conveyed through it as well.

Yes, absolutely. Should you prefer, we will deliver by front door drop-off/mailbox much like Amazon, UPS, and other delivery companies. Once your order is delivered, we'll notify you. If you'd rather we not do this, and/or you have any other delivery specifications, you can add them in during your order checkout process. We have no problem making a personalized delivery plan that works for you.

Discretion is a top priority for Capital Herbs. We deliver with nondescript delivery packaging and don’t discuss the nature of our business upon delivery. Expect a professional interaction, and order with confidence that the business between us is private.

All orders are delivered with security and discretion in mind. Your order will be sealed, tamperproof and nondescript. The package will say: 

To: Your First Name

From: WDCL CAN ---> order number

For security reasons, we happily offer this means of delivery to established clients only.

Yes, it's no problem. Just be sure to contact us via call/text at (343) 805-0700 with details with as much notice as possible so we can accommodate the change.

At the moment we only accept Interac E-Transfer and cash. Payment instructions are sent to you directly after checkout. Here is an overview of Interac E-Transfer.

If you would like a Quebec delivery, please contact us at (343) 805-0700 so we can work out a plan that is feasible beforehand.